Zen Medica Consumer Health Data Privacy Policy
Effective Date: October 16, 2026
Last Updated: October 16, 2026
This policy explains how Zen Medica collects, uses, and shares consumer health data, and the rights you have over it. It applies to residents of Washington, Nevada, and other states with consumer health data laws, and supplements our general Privacy Policy. Consumer health data means personal information that identifies, or could reasonably be linked to, your past, present, or future physical or mental health.
1. Consumer Health Data We Collect
We sell vitamins, supplements, and wellness products. We do not ask about your health conditions. However, the following may reveal or suggest information about your health:
- Purchase and order history: the products you buy, which may relate to a health goal or condition.
- Cart contents: products you add to your cart.
- Messages you send us: any health information you choose to include in a contact form or email.
2. Sources
We collect consumer health data directly from you when you browse our store, place an order, or contact us. We do not buy consumer health data or obtain it from data brokers.
3. How We Use Consumer Health Data
We use consumer health data only as necessary to provide the products and services you request:
- Processing and fulfilling your order, including payment and shipping.
- Responding to your questions and customer service requests.
- Handling returns, refunds, and order issues.
- Preventing fraud and keeping required business and tax records.
We do not use consumer health data for marketing, email targeting, or advertising unless you give separate, express consent. You can withdraw that consent at any time.
4. Consumer Health Data We Share
We share order information that may include consumer health data only with service providers that process it on our behalf to complete your order:
|
Category of recipient |
Recipient |
Data shared |
|---|---|---|
|
Payment processor |
Square |
Order total and items purchased, as part of the transaction |
|
Website hosting |
Hostinger |
Order records stored on our website |
|
E-commerce platform and plugins |
WordPress, WooCommerce |
Order records needed to run the store |
|
Shipping carriers and shipping label services |
Carriers used to fulfill your order |
Shipping details and package contents where required |
|
Website maintenance contractors |
Our developer |
Access to order records only as needed to maintain the website |
We have no affiliates. We do not share consumer health data with our email marketing provider, advertisers, or data brokers without your consent.
We do not sell consumer health data. We will never sell it without your signed, valid authorization as required by law.
We do not use geofencing or location tracking around health care facilities, and we do not allow third parties to collect consumer health data about your activity across other websites through our store.
5. Your Rights
You have the right to:
- Confirm whether we collect, share, or sell your consumer health data.
- Access your consumer health data, including a list of every third party and affiliate we have shared it with, and their contact information.
- Withdraw consent to any collection or sharing of your consumer health data that relied on your consent.
- Delete your consumer health data. We will also notify our service providers and any third parties we shared it with to delete it.
6. How to Exercise Your Rights
Email zenmedicanyc@gmail.com with the subject line “Consumer Health Data Request” and say which right you are exercising. We will verify your identity, usually by confirming details of a past order or contacting the email address on file. You may use an authorized agent with your signed permission.
We respond within 45 days. If we need more time, we will tell you within that period and may extend by another 45 days. We do not charge for requests, except where the law allows a fee for repetitive or excessive requests.
Appeals. If we deny your request, you may appeal by replying to our decision with the subject line “Consumer Health Data Appeal.” We will respond in writing within 45 days and explain our decision. If your appeal is denied:
- Washington residents may file a complaint with the Washington State Attorney General.
- Nevada residents may contact the Nevada Attorney General.
- Residents of other states may contact their state Attorney General.
7. Changes to This Policy
We will post changes on this page and update the “Last Updated” date. If we want to collect or share consumer health data for a new purpose, we will ask for your consent first.
8. Contact Us
Zen Medica New Jersey, United States
Email: zenmedicanyc@gmail.com